Over 150,000 companies around the world use Salesforce tools for different types of departments and business units. Salesforce is a leader in sales applications: with the latest technologies offered by Sales Cloud (whether it is cloud-hosted tools or virtual reality), sales teams are placed at a strategic crossroads where they can improve their sales. Salesforce is a leader in Customer Service Applications: With the Salesforce Service Cloud platform, service is as flexible as it is scalable, and any business can create great customer service with amazing customer experiences. Salesforce is a leader in Marketing Applications: Marketing Cloud, which offers a variant for this industry and is used to create personalized customer experiences across all channels. There are also: Community Cloud (for the creation and management of communities), Analytics Cloud (a Big Data tool to compile customer data) or even Apps Cloud (design of applications in a single ecosystem) which are just a few other options provided by Salesforce.
Ronan Rocha Tech Enthusiast CRM Consultant “It starts with small act and it only requires time” 1. Can you introduce yourself and explain what your position is [...]