Pick Up & Deliver : Jens Buch, Founder, Cartes Blanches
Data integrity is key Data integrity is key We met with tech entrepreneur, Jens Buch who, together with the restaurant owner, Clovis Degrave created Cartes Blanches, a new culinary experience. Inspired by a [...]
Salesforce Service Cloud – Transform Customer Service from Anywhere
88% of service professionals report that the pandemic exposed technology gaps in their jobs. New Service Cloud innovations give organizations the technology they need today to support agents working from home, in the field [...]
UpCRM : premier revendeur au Luxembourg de Salesforce le leader mondial du CRM
UpCRM est l’entreprise pionnière au Grand-Duché, dans le domaine de la centricité client. Fondée par Patrick Ittah et Yves Leblond en 2013, UpCRM est spécialisée dans la conception et le déploiement de solutions dédiées [...]
Financial Services Automation: the Answer To Changing Expectations of Advisors
The financial advisor-client relationship has never been more important, leading to important shifts in the advisor role, financial services automation is on of them. For financial advisors, few periods in their career will rival [...]
Tableau is now integrated into Salesforce’s Einstein Discovery
AI and machine learning capabilities developed by Salesforce are now available in Tableau, marking the first integration between the vendors since the CRM giant acquired Tableau. Tableau rolled out its 2021.1 platform update on [...]
How HR enhances employee experience with Apps & Tools from Salesforce
Salesforce has shared new best practices that help HR services to boost employees engagement. Engaged and empowered employees drive growth. In fact, companies that value employee experience (EX) see up to 1.8x higher growth [...]
Salesforce reimagines Sales Cloud to Drive growth in a Sell-From-Anywhere world
Einstein Conversation Insights: managers can get insights into customer conversations and hone in on important moments. They can provide reps with tailored feedback on where they’re excelling and where there’s room for improvement, [...]
Talent Wanted! Open position: Account Executive
UP Consulting is looking for an Account Executive Level Up! Since 2013, UpCRM has been supporting companies in building strong engagement with their customers, partners and employees. [...]
4 Ways to take your Digital Experience from Good to Great
Salesforce.com just posted an article on how to turn the digital experience of your customers from good to great. A great digital experience is about the little things: The streaming service that lets you 'skip [...]
Three Ways Nonprofits Will Thrive in the Next Normal with Cloud CRM
Salesforce.org just posted an article on how, after one year of COVID, nonprofit organizations gained a high digital maturity in pivoting their work to meet the many challenges created and exacerbated by the pandemic. [...]
Meet Jérémie Dzedzej, our Operations Director
Hello, i'm Jérémie! Falling into IT when I was 10 years old, I started later on my professional career in hardware as a business manager of a computer store. Passionate about creation, I then [...]
Salesforce User’s Adoption – Improve it in 6 steps
Salesforce has shared very good advice on how to improve organization and user's adoption on his platform. Please find below our summary of this blog post. 1 - Prepare for change management You must [...]