As Chief Digital Evangelist for Salesforce, my mandate will be listening to customers and sharing opportunities for digital change. It’s an exciting role that combines a business perspective with the technologies for gathering, analyzing, and sharing data.
On a personal note, I am proud to join Marc Benioff and the team at Salesforce. In my last roles, as Chief Marketing Officer and Chief Customer Officer of a public company, I used various Salesforce products for more than a decade. As an inventor, I filed a patent for one of the first tools to automate customer service based on machines talking to machines. This internet of things (IoT) application ran on the Salesforce platform.
For years, I have interacted with customer executives and worked with influencers such as analysts, the press, and bloggers. Whether in person or on social media, my inspiration comes from learning and sharing. I cannot wait to continue doing that at Salesforce!
I’m also excited to continue as co-host of CXOTalk with Michael Krigsman, a top independent analyst and thought leader, and write stories about the world’s top digital innovators in Huffington Post.
The fundamental meaning and import of digital is a coming together of people, sharing common goals that take advantage of the great opportunities that lie before us. Salesforce has extraordinary depth, vision, and talent focused on improving life. I am honored to be part of that journey.