UpCRM
UpCRM is a consultancy company offering strong expertise in customer engagement,
cloud architecture & data management.
We enable organizations to become customer centric thanks to end-to-end Customer Relationship Management Solutions.
Take on the digital challenge to bring new services,
improve customer experience and drive sales increase.

NEWS
NEWS
Service Methodology
We focus on what matters the most for you:
Customer experience & User adoption
Customer testimonials
Satisfaction
Our notation in the annual
Salesforce Customer
Satisfaction Program
![]()
“Excellent collaboration from start to finish!
UpCRM Consulting Team delivered an excellent service while making their best efforts to exceed expectations. Highly recommended.”
“With Salesforce, we created a tailor made solution for our Customer Service, hand to hand with Up Consultants.
Their reactivity combined with Salesforce’s unique flexibility and scalability was key to the success of this long-term project.”
“Up Consultants understand & anticipate our needs in donor relations and project management and implement them rapidly.
We’ve been working with them for 3 years now and we’re still looking for an occasion where one of our ideas would not be feasible by UpCRM.”
Customer testimonials
Satisfaction
Our notation in the annual
Salesforce Customer
Satisfaction Program


UpCRM
UpCRM is a consultancy company offering strong expertise in customer engagement, cloud architecture & data management.
We enable organizations to become customer centric thanks to end-to-end Customer Relationship Management Solutions.
Take on the digital challenge to bring new services, improve customer experience and drive sales increase.

NEWS
Paperjam Club 10×6 Sales & Marketing: 10 Omnicanal Strategies avec Patrick Ittah
Retrouvez la bande annonce et quelques photos de l'événement Paperjam Club "10x6 Sales & Marketing: Omnicanal Strategies" qui a eu lieu le jeudi 28 janvier en livestream. Patrick Ittah, partner de Up Consulting était présent pour partager des retours d'expérience [...]
Interview Anniversaire UpCRM : 7 ans d’expérience (client) qui font la différence
Rencontre avec Patrick Ittah et Yves Leblond, les co-fondateurs d’UpCRM, à l’occasion du septième anniversaire de la société de conseil spécialisée en expérience client et architecture cloud ainsi qu’en gestion des données. Retour sur cette « success story » luxembourgeoise entamée [...]
CRM Experience Talk Up : Annie Walsh, Business Associate, LuxFLAG
Why and when did you decide to implement a CRM and work with UpCRM? How did it all start? Why and when did you decide to implement a CRM and work with UpCRM? How did [...]
Service Methodology
We focus on what matters the most for you:
Customer experience & User adoption
Customer testimonials
Satisfaction
Our notation in the annual
Salesforce Customer
Satisfaction Program
![]()
“Excellent collaboration from start to finish!
UpCRM Consulting Team delivered an excellent service while making their best efforts to exceed expectations. Highly recommended.”
“With Salesforce, we created a tailor made solution for our Customer Service, hand to hand with Up Consultants.
Their reactivity combined with Salesforce’s unique flexibility and scalability was key to the success of this long-term project.”
“Up Consultants understand & anticipate our needs in donor relations and project management and implement them rapidly.
We’ve been working with them for 3 years now and we’re still looking for an occasion where one of our ideas would not be feasible by UpCRM.”