Why choose UpCRM as Consulting Partner?
Why choose UpCRM as Consulting Partner?
Why choose UpCRM as Consulting Partner?
The UpCRM Solutions
A comprehensive set of solutions to enhance your customers’ journey.
Build company, products & organization around customer experience:
- Define ambition around customer centricity,
- Build processes & solutions around customer journeys.
Implement the environment in which employees are in plain contact with customers:
- Implement solutions for Sales, Services and Marketing,
- Deliver dedicated business process solutions.
Integrate with operational processes & systems:
- Connect, access and transform any data across systems and applications
Understand customer situation and expectations:
- Discovering, cleaning and sharing data,
- Unleash the potential of real-time analytics.
The UpCRM Solutions
A comprehensive set of solutions to enhance your customers’ journey.
Build company, products & organization around customer experience:
- Define ambition around customer centricity,
- Build processes & solutions around customer journeys.
Implement the environment in which employees are in plain contact with customers:
- Implement solutions for Sales, Services and Marketing,
- Deliver dedicated business process solutions.
Integrate with operational processes & systems:
- Connect, access and transform any data across systems and applications
Understand customer situation and expectations:
- Discovering, cleaning and sharing data,
- Unleash the potential of real-time analytics.
The UpCRM Solutions
A comprehensive set of solutions to enhance your customers’ journey.
Build company, products & organization around customer experience:
- Define ambition around customer centricity,
- Build processes & solutions around customer journeys.
Implement the environment in which employees are in plain contact with customers:
- Implement solutions for Sales, Services and Marketing,
- Deliver dedicated business process solutions.
Integrate with operational processes & systems:
- Connect, access and transform any data across systems and applications
Understand customer situation and expectations:
- Discovering, cleaning and sharing data,
- Unleash the potential of real-time analytics.
The UpCRM Service Methodology
Discover Phase is organized as a top down approach based on three contribution layers:
- Gathering of operational requirements and constraints with contributing key users,
- Definition of the CRM project Implementation Strategy with key stakeholders (vision, scope, goals, KPIs),
- Definition of the CRM processes inline with this strategy, including operational tasks & reporting and monitoring tasks, together with management teams.
During the Design Phase we elaborate the CRM final blue print, encompassing:
- Functional architecture, design & release plan,
- Technical Architecture, design & release plan,
- Application integration, design & planning,
- Migration strategy, design & planning.
Salesforce project implementation; Deliver Phase, is highly interactive, thus requiring to be managed using an agile and iterative approach. In the context of UpCRM Implementation methodology, each iteration constitutes a “Release” of use cases allowing execution of a business process.
The Drive Phase aims to accelerate the adoption process by CRM users. It is structured by a Change Plan allowing to successfully manage the dynamic interplay of several factors, which mutually shape each other, but have their own development during launch period of a new project.
The UpCRM Service Methodology
Discover Phase is organized as a top down approach based on three contribution layers:
- Gathering of operational requirements and constraints with contributing key users,
- Definition of the CRM project Implementation Strategy with key stakeholders (vision, scope, goals, KPIs),
- Definition of the CRM processes inline with this strategy, including operational tasks & reporting and monitoring tasks, together with management teams.
During the Design Phase we elaborate the CRM final blue print, encompassing:
- Functional architecture, design & release plan,
- Technical Architecture, design & release plan,
- Application integration, design & planning,
- Migration strategy, design & planning.
Salesforce project implementation; Deliver Phase, is highly interactive, thus requiring to be managed using an agile and iterative approach. In the context of UpCRM Implementation methodology, each iteration constitutes a “Release” of use cases allowing execution of a business process.
The Drive Phase aims to accelerate the adoption process by CRM users. It is structured by a Change Plan allowing to successfully manage the dynamic interplay of several factors, which mutually shape each other, but have their own development during launch period of a new project.
The UpCRM Service Methodology
Discover Phase is organized as a top down approach based on three contribution layers:
- Gathering of operational requirements and constraints with contributing key users,
- Definition of the CRM project Implementation Strategy with key stakeholders (vision, scope, goals, KPIs),
- Definition of the CRM processes inline with this strategy, including operational tasks & reporting and monitoring tasks, together with management teams.
During the Design Phase we elaborate the CRM final blue print, encompassing:
- Functional architecture, design & release plan,
- Technical Architecture, design & release plan,
- Application integration, design & planning,
- Migration strategy, design & planning.
Salesforce project implementation; Deliver Phase, is highly interactive, thus requiring to be managed using an agile and iterative approach. In the context of UpCRM Implementation methodology, each iteration constitutes a “Release” of use cases allowing execution of a business process.
The Drive Phase aims to accelerate the adoption process by CRM users. It is structured by a Change Plan allowing to successfully manage the dynamic interplay of several factors, which mutually shape each other, but have their own development during launch period of a new project.
Technology Partnerships
Technology Partnerships
