BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Salesforce Luxembourg Top Partner, CRM & Data Solutions | UpCRM - ECPv6.3.7//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://www.up-crm.com X-WR-CALDESC:Events for Salesforce Luxembourg Top Partner, CRM & Data Solutions | UpCRM REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/Paris BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20180325T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20181028T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20190331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20191027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20200329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20201025T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20210328T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20211031T010000 END:STANDARD TZID:America/Los_Angeles BEGIN:DAYLIGHT TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT DTSTART:20210314T100000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST DTSTART:20211107T090000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20211117T190000 DTEND;TZID=Europe/Paris:20211117T190000 DTSTAMP:20260430T191023 CREATED:20211111T091143Z LAST-MODIFIED:20211111T094815Z UID:10229-1637175600-1637175600@www.up-crm.com SUMMARY:Simplify collaboration and governance with a data fabric to help drive better data health DESCRIPTION:Ensuring the health of your data requires navigating a complex path\, and it’s not a journey for just a select few at your organization. In fact\, one of the key focus areas for establishing good data health is to cultivate a supportive culture\, so that everyone at your company is involved in preserving and improving your data. \nOn November 17\, join Talend experts and learn how to drive data literacy and adoption throughout your organization with a seamless data fabric. Discover how to balance collaboration\, ease of use\, and governance to deliver healthy data you can rely on for critical decisions. \nIn this live webinar and demo\, we’ll explore how the “Fab 4” of Talend Data Fabric – Data Inventory\, Data Preparation\, Pipeline Designer\, and Data Stewardship – all work together\, using the Talend Trust Score™ as a guiding light to deliver quantifiable data improvements through governed collaboration. Plus\, get all your questions answered by our experts! URL:https://www.up-crm.com/brouillon-auto-7 LOCATION:Online ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2021/11/Talend-Data-Fabric.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20211103T080000 DTEND;TZID=America/Los_Angeles:20211103T120000 DTSTAMP:20260430T191023 CREATED:20211019T164435Z LAST-MODIFIED:20211019T164808Z UID:10196-1635926400-1635940800@www.up-crm.com SUMMARY:Talend Connect 21: Healthy data\, healthy business DESCRIPTION:Without healthy data — data that’s clean\, complete\, and compliant — your organization is headed for disaster. But what is healthy data and how do you get it? Find out at Talend Connect 2021 on November 3\, 2021\, at 8:00 a.m. PDT — or take part in Connect at a time that suits you. \n– 4000 Attendees\n– 5 hours of customer case studies\, thought leadership sessions\, and product demos\n– 20+ Talend product experts \nWhy attend Connect? \nWe’ll show you how to use healthy data to delight your customers\, as well as how to build a data governance framework to reduce risk and lower your costs. \nYou’ll leave with the latest market trends from IDC Research\, invaluable insights from industry leaders like Accenture\, and inspiring success stories from organizations like the Estée Lauder Companies. \nPreventative measures: discover how to set up a scalable data infrastructure built for change \nEffective treatments: find out how to eliminate inaccurate data forever \nSupportive data culture: learn how to get the right data to the right people while ensuring privacy and security \n“Any business that is successful is driven by data. Data is the new gold! Talend has been more than just a great product\, they have been a great partner helping to drive our business proposition forward.” – Unmesh Srivastava\, Chief Technology Officer\, P3 Health Partners \nConnect around the world \n– English | November 3 — 8:00 a.m. PDT | 11: 00 a.m. EDT\n– English | November 9 — 8:30 a.m. SGT | 11:30 a.m. AEDT\n– English | November 9 — 1:00 p.m. GMT | 2:00 p.m. CET\n– French | November 9 — 2:00 p.m. CET\n– German | November 9 — 2:00 p.m. CET\n– Japanese | November 9 — 9:30 a.m. JST \nAgenda at-a-glance (PDT) \n8:00 a.m. Keynote — When business gets weird\, the tough get healthy data\n8:45 a.m. Breakouts\n10:05 a.m. Break\n10:15 a.m. Keynote — Data: The Foundation for Enterprise Intelligence\n10:45 a.m. Keynote — Maximize your data investments with the partner ecosystem\n11:00 a.m. Keynote — First Look: What’s Coming from Talend\n11:30 a.m. Conclusion \nSpeaker lineup \n– Randy Bean\, Author and CEO/Founder of NewVantage Partners\n– Christal Bemont\, Chief Executive Officer at Talend\n– Stewart Bond\, Research Director at IDC\n– Jamie Fiorda\, VP\, Product Marketing\, Talend\n– Julie Furt\, VP\, Global Delivery\, Talend\n– Ann-Christel Graham\, Chief Revenue Officer at Talend\n– Rolf Heimes\, VP\, Global Channel & Alliances\, Talend\n– Shail Jain\, Global Lead\, Data & AI at Accenture URL:https://www.up-crm.com/talend-connect-21-healthy-data-healthy-business LOCATION:Online ATTACH;FMTTYPE=image/jpeg:https://www.up-crm.com/wp-content/uploads/2021/10/Talend-Connect-21.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20211020T190000 DTEND;TZID=Europe/Paris:20211020T210000 DTSTAMP:20260430T191023 CREATED:20210928T124800Z LAST-MODIFIED:20210928T124856Z UID:10176-1634756400-1634763600@www.up-crm.com SUMMARY:Talend webinar: four ways to create unforgettable customer experiences DESCRIPTION:Despite organizations’ best efforts to achieve a 360-degree view of their customers\, customer experiences are broken. Two-thirds of customers are unhappy with their experiences\, and 58% of customer support leaders say they’re unhappy with the services they provide. \nYou already know what outcomes you want for your business and your customers — but how do you plan to get there? If you settle for bad customer data\, you’ll keep missing the mark. \nLearn how to get on the path to maintaining and scaling data health\, including how you can use Talend to overcome bad data and create wonderful experiences your customers won’t soon forget. URL:https://www.up-crm.com/talend-webinar-ways-unforgettable-customer-experiences LOCATION:Online ATTACH;FMTTYPE=image/jpeg:https://www.up-crm.com/wp-content/uploads/2021/09/talend-event.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20210921T090000 DTEND;TZID=Europe/Paris:20210923T230000 DTSTAMP:20260430T191023 CREATED:20210921T090936Z LAST-MODIFIED:20210921T091537Z UID:10164-1632214800-1632438000@www.up-crm.com SUMMARY:Salesforce: Success anywhere\, Dreamforce everywhere DESCRIPTION:Inspiring speakers\, coming right to your home. \nAnd you don’t even have to make them a snack. \nGet ready for stories from those questioning the status quo\, and leading by example. Come hear their innovative thinking and visions for a better future. \n– Marc Benioff (Chair & CEO\, Salesforce)\n– Will Smith (Actor & Musician)\n– Nice Nailantei Leng’ete (Global Ambassador Amref\, TIME 100)\n– Jane Fonda (Academy Award-Winning Actor\, Producer\, Author & Activist)\n– Blake Leeper (U.S. Paralympian & Actor)\n– Catherine MacGregor (CEO\, ENGIE)\n– Ola Källenius (CEO\, Daimler & Mercedes-Benz)\n– Jennifer Tejada (Chairperson & CEO\, PagerDuty) URL:https://www.up-crm.com/salesforce-success-anywhere-dreamforce-everywhere CATEGORIES:Salesforce Events ATTACH;FMTTYPE=image/jpeg:https://www.up-crm.com/wp-content/uploads/2021/09/dreamforce-event-1.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20210615T110000 DTEND;TZID=Europe/Paris:20210615T120000 DTSTAMP:20260430T191023 CREATED:20210602T082810Z LAST-MODIFIED:20210602T085803Z UID:9880-1623754800-1623758400@www.up-crm.com SUMMARY:Salesforce Financial Service Cloud: Accelerate Transformation & Inspire Customer Trust DESCRIPTION:Get informed about the latest financial service industry trends and the Financial Service Cloud roadmap \nRegistration : https://invite.salesforce.com/acceleratetransformation \nWe are in a new work-from-anywhere world\, which is accelerating the digital transformation. All financial services institutions are facing formidable trends that require their businesses (their firms\, banks\, insurance companies and agencies) to adapt faster in order to remain relevant and compliant. \nYour customer’s needs changes more rapidly\, more digital\, more sustainable from anywhere and anytime. Stricter regulations to comply with and intensified competition from Digital Banks\, FinTechs\, BigTechs platforms leave financial services institutions fight for the same customers. With all these factors at play we see our most successful customers build customer centric relationships\, make every customer interaction smarter by utilising unified customer data and supercharging employee productivity. \nWe are excited to organise and host a webinar on the latest trends in the Financial Service Industry and how Salesforce Financial Service Cloud can support you to accelerate this transformation. \nDon’t miss out and register today! \nErwin Boeren\nINDUSTRY SOLUTIONS LEAD\, SALESFORCE \nCyril Cymbler\nHEAD OF INDUSTRY ADVISOR EMEA – FINANCIAL SERVICES\, SALESFORCE \nAgenda \n11:15 – 11:20 CEST\nWelcome & Introductions \n11:20 – 11:35 CEST\nFSI Industry Trends \n11:35 – 11:50 CEST\nFinancial Services Cloud Roadmap \n11:50 – 11:55 CEST\nQ&A\, reflecting back\, closing URL:https://www.up-crm.com/salesforce-webinar-event-financial-service-cloud LOCATION:Online CATEGORIES:Salesforce Events ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2021/06/salesforce-webinar-financial.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20210518T130000 DTEND;TZID=Europe/Paris:20210518T160000 DTSTAMP:20260430T191023 CREATED:20210430T130657Z LAST-MODIFIED:20210502T192734Z UID:9799-1621342800-1621353600@www.up-crm.com SUMMARY:Salesforce Live : Laissez-vous inspirer par nos clients du Benelux DESCRIPTION:A celebration of digital trailblazers \nWatch local trailblazers like Picnic\, Schoenen Torfs\, Lely\, and Bolt Energie share their secrets to innovation. Understand the ‘How’ of innovating with Salesforce with 15 interactive demos across use cases. Celebrate the success of companies raising the bar on digital with the first-ever Benelux Customer Awards. Enjoy this learning in a fun experience with TV presenter and host Lauren Verster\, Boom Chicago comedian Pep Rosenfeld\, and rock band DI-RECT. To top it all off\, leave with a Digital Best-Practices Guide summarising top learnings from Salesforce Live to turn inspiration into everyday actions. \nThe ultimate showcase of digital innovation \nStart by tuning into the opening with local trailblazing customers Lely and Schoenen Torfs\, then enjoy an action-packed afternoon with 4 Transformation Talk-Shows with accomplished leaders from digital savvy organisations. Head over to one of 15 Interactive Demos showcasing how-to content on today’s most pressing digital challenges\, brought to you by Salesforce experts and our vast partner ecosystem. \nRegistration: https://www.salesforce.com/eu/form/event/salesforce-live-benelux/register/ \nWhere? \nA virtual event you can watch from anywhere! On the morning of the event\, we will be in touch with the last details around what to expect\, where to tune in\, and how to join the conversation. \nTALK-SHOWS: \n13:00 – 13:35 CEST\nOPENING WITH LELY & SCHOENEN TORFS\nSuccess from Anywhere \n13:35 – 14:05 CEST\nTRANSFORMATION TALK-SHOW 1 WITH PICNIC\, POSTNL & HEMA\nSell\, Service & Connect with Customers at Scale \n14:05 – 14:35 CEST\nTRANSFORMATION TALK-SHOW 2 WITH HALLO\, QUOOKER & SHELL\nEmpower Employees Everywhere with Technology \n14:35 – 15:05 CEST\nTRANSFORMATION TALK-SHOW 3 WITH PON AUTOMOTIVE\, CM.COM & SHOWPAD\nConnect\, Understand & Act on Your Data \n15:05 – 15:45 CEST\nTRANSFORMATION TALK-SHOW 4 WITH CODERDOJO\, TECHGROUNDS & BOLT ENERGIE\nElevate Business as a Platform for Change \nDEMOS: \n13:35 – 14:05 or 14:05 – 14:35 CEST\nSALES INTERACTIVE DEMO\nBuild and manage your pipeline from anywhere with Conga \n13:35 – 14:05 or 14:05 – 14:35 CEST\nPARTNER MANAGEMENT INTERACTIVE DEMO\nProfessionalise and reward your indirect channel partners \n13:35 – 14:05 or 14:05 – 14:35 CEST\nSUPPLIER MANAGEMENT INTERACTIVE DEMO\nEngage\, manage and mitigate risk with your suppliers with PwC \n13:35 – 14:05 or 14:05 – 14:35 CEST\nCONSUMER GOODS INTERACTIVE DEMO\nEmpower and streamline your field sales organisation with Accenture \n13:35 – 14:05 or 14:05 – 14:35 CEST\nB2B COMMERCE INTERACTIVE DEMO\nShift from traditional B2B sales to digital sales with Waeg \n13:35 – 14:05 or 14:05 – 14:35 CEST\nMARKETING INTERACTIVE DEMO\nEngage customers from anywhere in this all digital world with Emark \n14:35 – 15:05 or 15:05 – 15:35 CEST\nB2C COMMERCE INTERACTIVE DEMO\nConnect to shoppers anytime\, anywhere with B2C commerce with FORWARD \n13:35 – 14:05 or 14:05 – 14:35 CEST\nSERVICE INTERACTIVE DEMO\nProvide a seamless customer experience from anywhere with Deloitte \n14:35 – 15:05 or 15:05 – 15:35 CEST\nFIELD SERVICE INTERACTIVE DEMO\nDeliver trusted and efficient service in the field with Capgemini \n14:35 – 15:05 or 15:05 – 15:35 CEST\nUNLEASH YOUR DATA INTERACTIVE DEMO\nUnlock Data Driven Decision Making with Nextview \n14:35 – 15:05 or 15:05 – 15:35 CEST\nEMPLOYEE EXPERIENCE INTERACTIVE DEMO\nEngage and retain your human capital with Deloitte \n14:35 – 15:05 or 15:05 – 15:35 CEST\nFINANCIAL SERVICES INTERACTIVE DEMO\nOptimise your business banking onboarding with KPMG \n14:35 – 15:05 or 15:05 – 15:35 CEST\nSMALL BUSINESS INTERACTIVE DEMO\nFind\, Win and Keep your customers on a truly scalable platform with Profit4SF \n14:35 – 15:05 or 15:05 – 15:35 CEST\nNONPROFITS INTERACTIVE DEMO\nDrive Social Impact with Salesforce for Nonprofits with Vonage \n13:35 – 14:05\, 14:05 – 14:35\, 14:35 – 15:05\, 15:05 – 15:35 CEST\nGETTING STARTED WITH SALESFORCE\nHow to improve your Salesforce implementation URL:https://www.up-crm.com/salesforce-live-laissez-vous-inspirer-par-nos-clients-benelux LOCATION:Online CATEGORIES:Salesforce Events ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2021/04/salesforce-live-may-2021-950-4.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20201105T123000 DTEND;TZID=Europe/Paris:20201105T170000 DTSTAMP:20260430T191023 CREATED:20201015T124023Z LAST-MODIFIED:20201015T130438Z UID:8562-1604579400-1604595600@www.up-crm.com SUMMARY:Talend Connect 2020 World Tour DESCRIPTION:Réservez votre place pour apprendre à : \n– transformer vos données en bénéfices\n– aller plus vite\, travailler mieux et planifier plus efficacement grâce à des données fiables\n– instaurer la confiance dans vos données pour des prises de décision éclairées \nEntièrement virtuel\, le Talend Connect World Tour 2020 sera pour vous l’occasion: \n– De rencontrer des experts Talend dans notre Genius Bar\n– D’engager une discussion avec des sponsors et des partenaires qui peuvent vous aider à répondre aux défis du big data\n– D’échanger avec des collègues\, des professionnels de votre secteur et des membres de notre communauté\, et de découvrir leurs offres ainsi que des exemples de réussite client dans notre Customer & Community Loung URL:https://www.up-crm.com/talend-connect-2020-world-tour LOCATION:Online CATEGORIES:UpCRM Events ATTACH;FMTTYPE=image/jpeg:https://www.up-crm.com/wp-content/uploads/2020/10/logo-event-tcwt-2020-lockup-2.jpg END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20201004 DTEND;VALUE=DATE:20201005 DTSTAMP:20260430T191023 CREATED:20200302T154451Z LAST-MODIFIED:20200921T112540Z UID:6312-1601769600-1601855999@www.up-crm.com SUMMARY:Salesforce Service Cloud Advanced User - Date TBC DESCRIPTION:What’s on?This training objective is to provide a better understanding of Service Cloud platform abilities and enable you to formulate functional requirements in order to gain efficiency. \n\nSalesforce Ecosystem 360° view\nService Cloud main Features\nImprove efficiency thanks to Lightning\nApproval & Workflow Requests Concepts\nGDPR Individual Object\n\nContent may be subject to change\n \nPlease note Registration is Mandatory\n \nWhat’s on?This training objective is to provide a better understanding of Service Cloud platform abilities and enable you to formulate functional requirements in order to gain efficiency. \n– Content may be subject to change – \n– Please note Registration is Mandatory – \n\nSalesforce Ecosystem 360° view\nService Cloud main Features\nImprove efficiency thanks to Lightning\nApproval & Workflow Requests Concepts\nGDPR Individual Object\n\n– Registration will open soon –– Registration will open soon – URL:https://www.up-crm.com/service-cloud-advanced-user LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/02/Service-Cloud.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20201004 DTEND;VALUE=DATE:20201005 DTSTAMP:20260430T191023 CREATED:20200302T154221Z LAST-MODIFIED:20200921T112509Z UID:6316-1601769600-1601855999@www.up-crm.com SUMMARY:Salesforce Administrator - Date TBC DESCRIPTION:What’s on?Our Salesforce Administrator training ensures you’ll cover all aspects of Salesforce administration\, from your day-to-day tasks to customizing objects and implementing advanced automated processes.\nAt the end of the day\, you’ll have a complete vision of the platform’s evolution capabilities. \n\nOrganizational Setup\nUser Setup\nSecurity and Access\nStandard & Custom Objects\nSales & Marketing Applications\nService & Support Applications\nActivity Management & Collaboration\nData Management\nAnalytics – Reports & Dashboards\nWorkflow/Process Automation\nDesktop & Mobile Administration\nAppExchange\nGDPR Individual Object\n\n– \nContent might be subject to change\n \nPlease note Registration is Mandatory\n \nWhat’s on?Our Salesforce Administrator training ensures you’ll cover all aspects of Salesforce administration\, from your day-to-day tasks to customizing objects and implementing advanced automated processes.\nAt the end of the day\, you’ll have a complete vision of the platform’s evolution capabilities. \n– \n– Content might be subject to change – \n– Please note Registration is Mandatory – \n\nOrganizational Setup\nUser Setup\nSecurity and Access\nStandard & Custom Objects\nSales & Marketing Applications\nService & Support Applications\nActivity Management & Collaboration\nData Management\nAnalytics – Reports & Dashboards\nWorkflow/Process Automation\nDesktop & Mobile Administration\nAppExchange\nGDPR Individual Object\n\n– Registration will open soon –– Registration will open soon – URL:https://www.up-crm.com/salesforce-administrator/ LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/02/Salesforce-Admin-bis-1.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20200625 DTEND;VALUE=DATE:20200626 DTSTAMP:20260430T191023 CREATED:20200302T154058Z LAST-MODIFIED:20200921T112420Z UID:6295-1593043200-1593129599@www.up-crm.com SUMMARY:Salesforce Sales Cloud Advanced User DESCRIPTION:What’s on?This training objective is to provide a better understanding of Sales Cloud platform possibilities and to enable you to formulate functional requirements in order to gain efficiency. \n\nSalesforce Ecosystem 360° view\nSales Cloud main Features\nLeads & opportunities Concept\nCommercial portfolio results interpretation & sales insights\nMarketing actions setup with Campaign Object\nGDPR Individual Object\n\nContent might be subject to change\n \nPlease note Registration is Mandatory\n \nWhat’s on?This training objective is to provide a better understanding of Sales Cloud platform possibilities and to enable you to formulate functional requirements in order to gain efficiency. \n– Content might be subject to change – \n– Please note Registration is Mandatory – \n\nSalesforce Ecosystem 360° view\nSales Cloud main Features\nLeads & opportunities Concept\nCommercial portfolio results interpretation & sales insights\nMarketing actions setup with Campaign Object\nGDPR Individual Object\n\n\n\n \n\n\n\n\n\n\n\n\n\nRegistration:\n\n\n Your First Name\n \n Your Last Name\n \n Your E-mail\n \n\n\n\n\n Your Phone Number\n \n Your Company\n \n Your Title\n \n \n \n [cf7ic "toggle"]\n \n \n \n \n \n\n\n×\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nRegistration:\n\n\n Your First Name\n \n Your Last Name\n \n Your E-mail\n \n\n\n\n\n Your Phone Number\n \n Your Company\n \n Your Title\n \n \n \n [cf7ic "toggle"]\n \n \n \n \n \n\n\n× URL:https://www.up-crm.com/sales-cloud-advanced-user LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/02/Sales-Cloud.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20200604T140000 DTEND;TZID=Europe/Paris:20200604T173000 DTSTAMP:20260430T191023 CREATED:20200323T134306Z LAST-MODIFIED:20200625T135851Z UID:7415-1591279200-1591291800@www.up-crm.com SUMMARY:Salesforce Summer’20 Key Highlights Features DESCRIPTION:What’s On?\nStay tuned to get this session agenda!\n\nSession will start at 14h\, until 17h30\, with a coffee break and time for exchanges & questions\n– Content may be subject to change – \n– Please note Registration is Mandatory – \n\n\n \n\n\n\n\n\n\n\n\n\nRegistration:\n\n\n Your First Name\n \n Your Last Name\n \n Your E-mail\n \n\n\n\n\n Your Phone Number\n \n Your Company\n \n Your Title\n \n \n \n [cf7ic "toggle"]\n \n \n \n \n \n\n\n×\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nRegistration:\n\n\n Your First Name\n \n Your Last Name\n \n Your E-mail\n \n\n\n\n\n Your Phone Number\n \n Your Company\n \n Your Title\n \n \n \n [cf7ic "toggle"]\n \n \n \n \n \n\n\n× URL:https://www.up-crm.com/salesforce-summer20-key-features/ LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/jpeg:https://www.up-crm.com/wp-content/uploads/2020/03/UpCRM-SalesforceSummer20.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20200526T080000 DTEND;TZID=Europe/Paris:20200526T123000 DTSTAMP:20260430T191023 CREATED:20200302T153724Z LAST-MODIFIED:20250117T144103Z UID:6287-1590480000-1590496200@www.up-crm.com SUMMARY:Salesforce Reports & Dashboards DESCRIPTION:What’s on?Discover how to create\, share or subscribe to reports & display your reports data in dynamic dashboards. \n\nIntroduction\nReporting Concepts: objects\, report types\, reports & dashboards\nReport types: list\, summary\, matrix & joint reports\nState Editor\nReport organization: groups\, roles & folders\nAdvanced features: Bucket Fields\, formulas\nDashboards\nHistoric values management: trends & snapshot\nReport subscription\nState extracts\nGDPR Individual Object\n\nWhat’s on?Discover how to create\, share or subscribe to reports & display your reports data in dynamic dashboards. \n\nIntroduction\nReporting Concepts: objects\, report types\, reports & dashboards\nReport types: list\, summary\, matrix & joint reports\nState Editor\nReport organization: groups\, roles & folders\nAdvanced features: Bucket Fields\, formulas\nDashboards\nHistoric values management: trends & snapshot\nReport subscription\nState extracts\nGDPR Individual Object\n\nRegistration & breakfast will start at 8h.\n\nSession will start at 8h30\, until 12h30\, with a short coffee break.\n– Content might be subject to change – \n– Please note Registration is Mandatory – URL:https://www.up-crm.com/salesforce-reports-dashboards/ LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/02/Dashboard.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20200317T140000 DTEND;TZID=Europe/Paris:20200317T173000 DTSTAMP:20260430T191023 CREATED:20200302T153024Z LAST-MODIFIED:20200625T135807Z UID:6786-1584453600-1584466200@www.up-crm.com SUMMARY:Salesforce Spring’20 Key Highlights Features DESCRIPTION:What’s On?\nEinstein Voice Assistant\,\nSimplify Logins and Profiles on Salesforce-Related Sites with Trailblazer.me\,\nApp launcher enhancements\,\nTry New Lightning Experience Features with the Lightning Extension for Chrome\,\nSalesforce surveys.\n\nSession will start at 14h\, until 17h30\, with a coffee break and time for exchanges & questions\n– Content may be subject to change – \n– Please note Registration is Mandatory – \nRegistration to this session is now finished.\nStay tuned for UpComing Trainings! URL:https://www.up-crm.com/spring-20-key-highlights/ LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/03/Spring20_highlights.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20191127T080000 DTEND;TZID=Europe/Paris:20191127T140000 DTSTAMP:20260430T191023 CREATED:20200310T183139Z LAST-MODIFIED:20200610T085848Z UID:6962-1574841600-1574863200@www.up-crm.com SUMMARY:Front office digital transformation for Financial Services DESCRIPTION:Salesforce & Up CONSULTING Luxembourg invited Luxembourg Financial Sector to a dedicated conference. \nAs new technology advancements in Cloud\, Mobile\, Social and Data Science are reinventing how business is done​\, Up CONSULTING & Salesforce experts will lead you through the connected platform that provides all your departments  with evermore personal customer interactions. \nRemain compliant while gaining​ insights to deliver the best Customer Relation in secured environments thanks to ​interventions of CSSF & ABBL. \nAdditionally\, Excellium Services will expose the different options to implement additional security cloud solutions to improve organizations’ security posture\, with measurable & demonstrable results. \nSalesforce personalized customer experience will be illustrated by the testimonial of a Luxembourg Finance customer. \nREAD MORE ABOUT THIS EVENT >Program:\nLevel Up your Clients’ Relationship Management!\nPatrick Ittah\nCOO\nUp CONSULTING \nThe regulatory environment\, game changer for Cloud Computing in Luxembourg\nDavid Hagen\nHead of IT supervision & Supervision of support PFS\nCSSF \nCloud adoption within the Financial Sector\nLaurent de la Vaissière\nABBL Cloud Computing Working-group Member\nAssociate Partner\, KPMG \nCommercial effectiveness through advanced analytics & presentation of one of the largest Salesforce implementation in Luxembourg\nEmmanuel Garcin\nManaging Director\, Front Office Transformation\nPricewaterhouseCoopers Luxembourg \nHow to make your journey to the cloud sunny\nCloud provides agility and time to market advantage but there is few things that you have to consider in order to avoid this journey to become a nightmare\nChristophe Bianco\nManaging Partner\nExcellium Services \nSalesforce vision:\nHow to accelerate transformation in a contexte of Cost/Income ratio tensions\nCyril-Laurent Cymbler\nSenior Director Industry Solutions GTM Financial\nSalesforce \nEvent sponsored by URL:https://www.up-crm.com/event/front-office-digital-transformation-financial-services LOCATION:Sofitel Europe\, Quartier Européen Nord\, 6 Rue du Fort Niedergruenewald\, Luxembourg\, 2015\, Luxembourg CATEGORIES:UpCRM Events ATTACH;FMTTYPE=image/jpeg:https://www.up-crm.com/wp-content/uploads/2020/03/4-mots-Forex-4ter.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20191119T113000 DTEND;TZID=Europe/Paris:20191119T143000 DTSTAMP:20260430T191024 CREATED:20200310T184237Z LAST-MODIFIED:20200619T120507Z UID:6990-1574163000-1574173800@www.up-crm.com SUMMARY:Gear Up for Success with Salesforce DESCRIPTION:Grow your Business in the Age of the Customer with Salesforce– Working Lunch Session –\nNovember\, 19th from  11:00 to 14:00\nSalesforce & UpCRM Luxembourg are teaming up for a special event!\n\n\nSession dedicated to Small & Medium Businesses\, on how to Grow your Business in the Age of the Customer with Salesforce. We will be joined by Izidor Ciglar\, F24 Managing Director\, sharing its successful journey. \nNew technology advancements in Cloud\, Mobile\, Social and Data Science are reinventing how business is done\, making it easier than ever to connect with your customers. But the “rules” of business have changed and this digital age has changed your customers and their expectations. The way you market\, sell and service has to change\, your business growth depends on it. \nJoin us to learn how businesses are creating opportunities for themselves in this exciting time – the Age of the Customer. Find out what companies are doing to find prospects\, win new deals\, keep customers happy and grow faster than ever. URL:https://www.up-crm.com/gear-up-for-success-salesforce/ LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM Events ATTACH;FMTTYPE=image/jpeg:https://www.up-crm.com/wp-content/uploads/2020/03/SF-Coddey-Success-Beach-Lit.jpg END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190928 DTEND;VALUE=DATE:20190929 DTSTAMP:20260430T191024 CREATED:20190912T123610Z LAST-MODIFIED:20201221T085031Z UID:1587-1569628800-1569715199@www.up-crm.com SUMMARY:How Salesforce Uses Salesforce? DESCRIPTION:  \n  \nBehind The Scenes At A Hyper-Growth Company\nWe would like to invite you to join us on Wednesday\, August 28th 2019 at the Salesforce Amsterdam HQ\, for this exclusive event called ‘How Salesforce Uses Salesforce’. During this event we will take you behind the scenes on our strategy and tactics on how we run our own business and drive over 30% annual growth using our technology and the culture we set in the company. Topics we will cover include: \n\nHow salesforce runs its sales organisation\nHow salesforce applies data visibility and transparency\nHow salesforce markets itself in The Netherlands\nHow core functions use our technology: sales engineering\, partner management\, and customer success group (CSG)\n\nPlease confirm your attendance by registering here\, as space is limited. We hope to see you on the day! \n  \nSalesforce.com provides customer relationship management (CRM) service and also sells a complementary suite of enterprise applications focused on customer service\, marketing automation\, analytics\, and application development. \n  \n \n  \n \n  URL:https://www.up-crm.com/how-salesforce-uses-salesforce/ LOCATION:Online CATEGORIES:UpCRM Trainings END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190926 DTEND;VALUE=DATE:20190927 DTSTAMP:20260430T191024 CREATED:20200624T150707Z LAST-MODIFIED:20200624T150808Z UID:4462-1569456000-1569542399@www.up-crm.com SUMMARY:Munich Service Cloud Community DESCRIPTION:Munich Service Cloud Community – das Diskussions-Event. Wir freuen uns auf Sie!\nMit einem Wies’n Vormittag möchten wir das zweite Treffen der Munich Service Cloud Community feiern. \nWir freuen uns auf Sie! Gönnen Sie sich einen entspannten Nachmittag zum Wissenstransfer unter Gleichgsinnten und mit anderen Serviceleitern/- Verantwortlichen\, Vordenkern und Meinungsmachern. Seien auch Sie ein Trailblazer und tauchen Sie ein in den regelmäßigen Austausch mit Gleichgesinnten. Ziel von Salesforce ist der Aufbau einer lokalen Service Community\, damit SIE als unser Kunde eine Plattform zur offenen Diskussion haben. URL:https://www.up-crm.com/munich-service-cloud-community CATEGORIES:UpCRM Trainings END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190926 DTEND;VALUE=DATE:20190927 DTSTAMP:20260430T191024 CREATED:20190912T123238Z LAST-MODIFIED:20201027T132024Z UID:1582-1569456000-1569542399@www.up-crm.com SUMMARY:Munich Service Cloud Community DESCRIPTION:Munich Service Cloud Community – das Diskussions-Event. Wir freuen uns auf Sie!\nMit einem Wies’n Vormittag möchten wir das zweite Treffen der Munich Service Cloud Community feiern. \nWir freuen uns auf Sie! Gönnen Sie sich einen entspannten Nachmittag zum Wissenstransfer unter Gleichgsinnten und mit anderen Serviceleitern/- Verantwortlichen\, Vordenkern und Meinungsmachern. Seien auch Sie ein Trailblazer und tauchen Sie ein in den regelmäßigen Austausch mit Gleichgesinnten. Ziel von Salesforce ist der Aufbau einer lokalen Service Community\, damit SIE als unser Kunde eine Plattform zur offenen Diskussion haben. URL:https://www.up-crm.com/munich-service-cloud-community/ LOCATION:Munich CATEGORIES:UpCRM Trainings END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190826 DTEND;VALUE=DATE:20190827 DTSTAMP:20260430T191024 CREATED:20190912T124018Z LAST-MODIFIED:20201027T132734Z UID:1589-1566777600-1566863999@www.up-crm.com SUMMARY:On Demand Webinar – Empower Customers With a Modern Self-Service Experience DESCRIPTION:On-Demand Webinar\n\nDelivering a first-rate customer experience requires creating an online experience that seamlessly connects customers to the information and business process they need most to be successful. Whether customers want to find a quick answer or get anytime access to manage their account\, they expect an experience that is always on\, personalised and easy to use. \nTune in to our on-demand webinar and learn how Community Cloud: \n\nEasily extends business data and process from Salesforce and third-party systems in an engaging customer portal for any use case\nEnables companies to create beautifully branded\, mobile portals that effortlessly connect customers with the information and tools they need most\n\nOur expert speakers: \n\nEdward-Millington Jones\, Sales Enablement Manager\, British Airways\nRebecca Mackenzie\, Product Marketing Manager\, Service Cloud & Community Cloud\, Salesforce\nJoel Bynes\, Principle Solution Engineer\, Service Cloud\, Salesforce URL:https://www.up-crm.com/on-demand-webinar-empower-customers-with-a-modern-self-service-experience/ LOCATION:Online CATEGORIES:UpCRM Trainings END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190604 DTEND;VALUE=DATE:20190605 DTSTAMP:20260430T191024 CREATED:20190912T075552Z LAST-MODIFIED:20201027T131411Z UID:1558-1559606400-1559692799@www.up-crm.com SUMMARY:Associations\, comment gérer votre base de données ? DESCRIPTION:Workshop “En Pratique”\nUpCRM soutient les associations depuis sa création en 2013\, l’occasion de co-organiser une session pratique avec IMS Luxembourg\, autour de la thématique de la gestion de base de données\, à destination des associations “Membres Associés” dans le cadre du projet Part&Act. \nIMS facilite la collaboration entre le secteur de l’économie sociale et solidaire et ses membres pour décupler l’impact et l’innovation sociale\, au travers de transferts de compétences\, de partages d’expertise\, de mises en relation\, etc. \nLes organisations ont désormais un nombre croissant d’informations et données à gérer dans le cadre de leurs activités\, ce workshop avait pour but de les aider à structurer leur démarche. \nCes données sont liées à leurs bénéficiaires\, activités\, bénévoles ou encore donateurs\, données qui peuvent également être à caractère sensible. \nDecouvrir comment le CRM soutient les Associations URL:https://www.up-crm.com/associations-comment-gerer-votre-base-de-donnees/ LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM Events ATTACH;FMTTYPE=image/jpeg:https://www.up-crm.com/wp-content/uploads/2019/09/IMS-Up-Event-4-Juin-2-lit.jpg END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190523 DTEND;VALUE=DATE:20190524 DTSTAMP:20260430T191024 CREATED:20190912T080326Z LAST-MODIFIED:20210417T083115Z UID:1563-1558569600-1558655999@www.up-crm.com SUMMARY:Give a boost to your nonprofit organization! DESCRIPTION:Share with the Nonprofit Community its way to success\, while deploying best practices in interacting with their stakeholders: Donors\, Members\, Sponsors\, Funders\, Employees.READ MORE ABOUT THIS SESSION >Focus on your mission\n« Flechtwerk 2+1 GmbH For children with two homes »\nJobst Munderlein\, CEO and Founder of Mein Papa kommt! will explain how Flechtwerk leverages the Salesforce CRM solution to support its activities\, based on their strong expertise in the field of multlilocal family life\, connecting children with their parents after separation when far distances complicate life.\nFlechtwerk visiting program “Mein Papa Kommt” (“Daddy is Coming”) for non-resident fathers and mothers was awarded as “startsocial” winner by chancellor Angela Merkel in 2012. \nChoose the right solution:\nTechnology can change the world when used for good!\nSalesforce.org puts the world’s best technology in the hands of nonprofits and educational institutions\, so that they connect their nonprofit organizations and accelerate their impact.\nLisa Grotenrath\, Account Executive at Salesforce.org\, will present the Salesforce.org program in charge of nonprofit organizations\, and how your organisation can take benefit from it. \nSet the path to success:\nKey success factors for CRM Implementation to support the development of Nonprofit Organizations\nYves Leblond\, Director of Consulting and Innovation at UpCRM\, a Salesforce.org partner will present a structured approach to set up a CRM environment that supports a better engagement of the different stakeholders of a Nonprofit Organization. A structured project approach to help non-profit organisation to provide the best Customer Experience for Donors\, Sponsors\, Volunteers\, Employees and Funders. URL:https://www.up-crm.com/boost-nonprofit-organization-munich LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM Events ATTACH;FMTTYPE=image/jpeg:https://www.up-crm.com/wp-content/uploads/2019/09/UpCRm-Nonprofit-Banner-crop.jpg END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190521 DTEND;VALUE=DATE:20190523 DTSTAMP:20260430T191024 CREATED:20190912T082310Z LAST-MODIFIED:20210722T141642Z UID:1567-1558396800-1558569599@www.up-crm.com SUMMARY:UpCRM & Salesforce @ICT Spring 19 DESCRIPTION:When we look at the 4th industrial revolution\, it’s all about being connected to your customer and the challenges that the financial services industry faces. Open Banking and customer expectations have forced financial institutions to collaborate with FinTechs\, but how does this work with many different partners? \nJoin Sander Daniels\, Regional VP for Financial Services at Salesforce to look at the benefits of an Open\, Cloud-based ecosystem. \nSalesforce Keynote ICT Spring by Sander Daniels\nFinTech Summit – Tuesday\, May 21st\nSalesforce Financial Cloud Keynote >About ICT Spring \nICT Spring is a global tech conference hosting an array of international professionals. It offers the participants a unique opportunity to deepen their Digital knowledge\, capture the value of the fast-growing FinTech\, drive innovation in the Supply Chain industry\, pierce the secrets of IT Security and explore the impact of Space technologies on terrestrial businesses. All this through high level conferences\, exhibitions and demonstrations of the latest tech trends and Innovations. ICT Spring is hosted within the Digital ICT Week\, organised by the Luxembourg Chamber of Commerce and Farvest in order to stimulate digital transformation\, illustrate the latest tech trends and present growth opportunities for startups and SMEs. URL:https://www.up-crm.com/upcrm-salesforce-ict-spring-19 LOCATION:ICT Spring CATEGORIES:UpCRM Events ATTACH;FMTTYPE=image/jpeg:https://www.up-crm.com/wp-content/uploads/2019/09/ict-spring.jpg END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190404 DTEND;VALUE=DATE:20190405 DTSTAMP:20260430T191024 CREATED:20190912T082817Z LAST-MODIFIED:20201027T132812Z UID:1573-1554336000-1554422399@www.up-crm.com SUMMARY:Session d’échanges Talend & Petit déjeuner à Luxembourg DESCRIPTION:Talend peut vous aider à obtenir des données propres\, conformes et complètes pour tous dans votre entreprise : Déployez dans n’importe quel environnement – Intégrez instantanément les données de n’importe quelle source plus rapidement que jamais – Filtrez les données de mauvaise qualité avant qu’elles n’entrent dans vos systèmes – Ayez confiance en vos données afin de réduire les risques pour votre entreprise. \nProgramme :Découvrez comment la plateforme Talend aide LuxAviation à consolider ses données et à en améliorer la qualité \nAvec François Rogler – Solution Architect\, LuxAviation \nIntégration de données avec le CRM\nAvec David Talaga – Senior Product Marketing Manager\, Talend \nEvènement  terminé\, restez connecté pour le prochain ! \nOu envoyez-nous une via le formulaire de contact pour recevoir nos évènements par email. URL:https://www.up-crm.com/session-dechanges-talend-petit-dejeuner-a-luxembourg LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM Events ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/03/Banner-Photos-Talend-2-1200-1.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20180517T090000 DTEND;TZID=Europe/Paris:20180517T140000 DTSTAMP:20260430T191024 CREATED:20200319T111415Z LAST-MODIFIED:20200921T112346Z UID:7227-1526547600-1526565600@www.up-crm.com SUMMARY:Level Up your Customer Experience with Salesforce & UpCRM DESCRIPTION:These interactive sessions are the perfect occasion to hear more about Salesforce and attend demos featured by specialists from Salesforce! Discover a great way to make an impact on your business\, adopting a customer centric approach. \nCome and meet speakers among Luxembourg customers sharing their CRM journey. \n\n\n\n\n\n\n  \n9.00 – 11.45: Interactive Sessions\n \n\n\n\n\nUpCRM \nWelcome & Introduction: Your Customer Journey Starts with your Employee Journey\n\n\n\nPatrick ITTAH \nCo-Founder \n\n\n\n\n\nFondation Follereau Luxembourg \nNoble Missions deserve Great Technology\n\n\nConny REICHLING \nChargée de Direction \n\n\n\n\n\nSalesforce \nFind\, Win\, Keep: The Power of Salesforce Multi-Cloud\n\n\n\nAnn HEYVAERT\n \n Sr Manager Partner Sales \nBenoit SOMERS \nSales Director \n\n\n\n\n\nAlter Domus \nHow Salesforce CRM has helped us piloting our growth\n\n\nJonathan VEILER \nHead of IT Development \n\n\n\n\n\nExcellium \nBoost your marketing campaigns and generate leads with Salesforce Pardot \nSettle GDPR compliance readiness\n\n\nChristophe BIANCO \nManaging Partner\n \nAmélie DIDION \nMarketing Specialist \n\n\n\n\n15 minutes: Coffee Break\n\n\n\n\n\nSkeeled \nI want my CRM operational in one week!\n\n\nOlfa DJEMAL \nHead of Sales \n\n\n\n\n\nSalesforce \nAI for Sales Cloud & Service Cloud demonstrations with Einstein\n\n\n\nCarmina COENEN \nDirector Solution Engineering\n \nGianni COOREMAN \nLead Solution Engineer \n\n\n\n \n\nRound Table \nHow to offer Best Customer Experience\n\n\n\nAll guests speakers \n\n\n\n\n11.45 – 13.30: Networking Lunch URL:https://www.up-crm.com/level-up-customer-experience-salesforce LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/03/iNVITATION-1705-615-320-bis.png END:VEVENT END:VCALENDAR