BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Salesforce Luxembourg Top Partner, CRM & Data Solutions | UpCRM - ECPv6.3.7//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://www.up-crm.com X-WR-CALDESC:Events for Salesforce Luxembourg Top Partner, CRM & Data Solutions | UpCRM REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Europe/Paris BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20190331T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20191027T010000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST DTSTART:20200329T010000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:+0200 TZOFFSETTO:+0100 TZNAME:CET DTSTART:20201025T010000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;VALUE=DATE:20201004 DTEND;VALUE=DATE:20201005 DTSTAMP:20260525T123716 CREATED:20200302T154451Z LAST-MODIFIED:20200921T112540Z UID:6312-1601769600-1601855999@www.up-crm.com SUMMARY:Salesforce Service Cloud Advanced User - Date TBC DESCRIPTION:What’s on?This training objective is to provide a better understanding of Service Cloud platform abilities and enable you to formulate functional requirements in order to gain efficiency. \n\nSalesforce Ecosystem 360° view\nService Cloud main Features\nImprove efficiency thanks to Lightning\nApproval & Workflow Requests Concepts\nGDPR Individual Object\n\nContent may be subject to change\n \nPlease note Registration is Mandatory\n \nWhat’s on?This training objective is to provide a better understanding of Service Cloud platform abilities and enable you to formulate functional requirements in order to gain efficiency. \n– Content may be subject to change – \n– Please note Registration is Mandatory – \n\nSalesforce Ecosystem 360° view\nService Cloud main Features\nImprove efficiency thanks to Lightning\nApproval & Workflow Requests Concepts\nGDPR Individual Object\n\n– Registration will open soon –– Registration will open soon – URL:https://www.up-crm.com/service-cloud-advanced-user LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/02/Service-Cloud.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20201004 DTEND;VALUE=DATE:20201005 DTSTAMP:20260525T123716 CREATED:20200302T154221Z LAST-MODIFIED:20200921T112509Z UID:6316-1601769600-1601855999@www.up-crm.com SUMMARY:Salesforce Administrator - Date TBC DESCRIPTION:What’s on?Our Salesforce Administrator training ensures you’ll cover all aspects of Salesforce administration\, from your day-to-day tasks to customizing objects and implementing advanced automated processes.\nAt the end of the day\, you’ll have a complete vision of the platform’s evolution capabilities. \n\nOrganizational Setup\nUser Setup\nSecurity and Access\nStandard & Custom Objects\nSales & Marketing Applications\nService & Support Applications\nActivity Management & Collaboration\nData Management\nAnalytics – Reports & Dashboards\nWorkflow/Process Automation\nDesktop & Mobile Administration\nAppExchange\nGDPR Individual Object\n\n– \nContent might be subject to change\n \nPlease note Registration is Mandatory\n \nWhat’s on?Our Salesforce Administrator training ensures you’ll cover all aspects of Salesforce administration\, from your day-to-day tasks to customizing objects and implementing advanced automated processes.\nAt the end of the day\, you’ll have a complete vision of the platform’s evolution capabilities. \n– \n– Content might be subject to change – \n– Please note Registration is Mandatory – \n\nOrganizational Setup\nUser Setup\nSecurity and Access\nStandard & Custom Objects\nSales & Marketing Applications\nService & Support Applications\nActivity Management & Collaboration\nData Management\nAnalytics – Reports & Dashboards\nWorkflow/Process Automation\nDesktop & Mobile Administration\nAppExchange\nGDPR Individual Object\n\n– Registration will open soon –– Registration will open soon – URL:https://www.up-crm.com/salesforce-administrator/ LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/02/Salesforce-Admin-bis-1.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20200625 DTEND;VALUE=DATE:20200626 DTSTAMP:20260525T123716 CREATED:20200302T154058Z LAST-MODIFIED:20200921T112420Z UID:6295-1593043200-1593129599@www.up-crm.com SUMMARY:Salesforce Sales Cloud Advanced User DESCRIPTION:What’s on?This training objective is to provide a better understanding of Sales Cloud platform possibilities and to enable you to formulate functional requirements in order to gain efficiency. \n\nSalesforce Ecosystem 360° view\nSales Cloud main Features\nLeads & opportunities Concept\nCommercial portfolio results interpretation & sales insights\nMarketing actions setup with Campaign Object\nGDPR Individual Object\n\nContent might be subject to change\n \nPlease note Registration is Mandatory\n \nWhat’s on?This training objective is to provide a better understanding of Sales Cloud platform possibilities and to enable you to formulate functional requirements in order to gain efficiency. \n– Content might be subject to change – \n– Please note Registration is Mandatory – \n\nSalesforce Ecosystem 360° view\nSales Cloud main Features\nLeads & opportunities Concept\nCommercial portfolio results interpretation & sales insights\nMarketing actions setup with Campaign Object\nGDPR Individual Object\n\n\n\n \n\n\n\n\n\n\n\n\n\nRegistration:\n\n\n Your First Name\n \n Your Last Name\n \n Your E-mail\n \n\n\n\n\n Your Phone Number\n \n Your Company\n \n Your Title\n \n \n \n [cf7ic "toggle"]\n \n \n \n \n \n\n\n×\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nRegistration:\n\n\n Your First Name\n \n Your Last Name\n \n Your E-mail\n \n\n\n\n\n Your Phone Number\n \n Your Company\n \n Your Title\n \n \n \n [cf7ic "toggle"]\n \n \n \n \n \n\n\n× URL:https://www.up-crm.com/sales-cloud-advanced-user LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/02/Sales-Cloud.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20200604T140000 DTEND;TZID=Europe/Paris:20200604T173000 DTSTAMP:20260525T123716 CREATED:20200323T134306Z LAST-MODIFIED:20200625T135851Z UID:7415-1591279200-1591291800@www.up-crm.com SUMMARY:Salesforce Summer’20 Key Highlights Features DESCRIPTION:What’s On?\nStay tuned to get this session agenda!\n\nSession will start at 14h\, until 17h30\, with a coffee break and time for exchanges & questions\n– Content may be subject to change – \n– Please note Registration is Mandatory – \n\n\n \n\n\n\n\n\n\n\n\n\nRegistration:\n\n\n Your First Name\n \n Your Last Name\n \n Your E-mail\n \n\n\n\n\n Your Phone Number\n \n Your Company\n \n Your Title\n \n \n \n [cf7ic "toggle"]\n \n \n \n \n \n\n\n×\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nRegistration:\n\n\n Your First Name\n \n Your Last Name\n \n Your E-mail\n \n\n\n\n\n Your Phone Number\n \n Your Company\n \n Your Title\n \n \n \n [cf7ic "toggle"]\n \n \n \n \n \n\n\n× URL:https://www.up-crm.com/salesforce-summer20-key-features/ LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/jpeg:https://www.up-crm.com/wp-content/uploads/2020/03/UpCRM-SalesforceSummer20.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20200526T080000 DTEND;TZID=Europe/Paris:20200526T123000 DTSTAMP:20260525T123716 CREATED:20200302T153724Z LAST-MODIFIED:20250117T144103Z UID:6287-1590480000-1590496200@www.up-crm.com SUMMARY:Salesforce Reports & Dashboards DESCRIPTION:What’s on?Discover how to create\, share or subscribe to reports & display your reports data in dynamic dashboards. \n\nIntroduction\nReporting Concepts: objects\, report types\, reports & dashboards\nReport types: list\, summary\, matrix & joint reports\nState Editor\nReport organization: groups\, roles & folders\nAdvanced features: Bucket Fields\, formulas\nDashboards\nHistoric values management: trends & snapshot\nReport subscription\nState extracts\nGDPR Individual Object\n\nWhat’s on?Discover how to create\, share or subscribe to reports & display your reports data in dynamic dashboards. \n\nIntroduction\nReporting Concepts: objects\, report types\, reports & dashboards\nReport types: list\, summary\, matrix & joint reports\nState Editor\nReport organization: groups\, roles & folders\nAdvanced features: Bucket Fields\, formulas\nDashboards\nHistoric values management: trends & snapshot\nReport subscription\nState extracts\nGDPR Individual Object\n\nRegistration & breakfast will start at 8h.\n\nSession will start at 8h30\, until 12h30\, with a short coffee break.\n– Content might be subject to change – \n– Please note Registration is Mandatory – URL:https://www.up-crm.com/salesforce-reports-dashboards/ LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/02/Dashboard.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Europe/Paris:20200317T140000 DTEND;TZID=Europe/Paris:20200317T173000 DTSTAMP:20260525T123716 CREATED:20200302T153024Z LAST-MODIFIED:20200625T135807Z UID:6786-1584453600-1584466200@www.up-crm.com SUMMARY:Salesforce Spring’20 Key Highlights Features DESCRIPTION:What’s On?\nEinstein Voice Assistant\,\nSimplify Logins and Profiles on Salesforce-Related Sites with Trailblazer.me\,\nApp launcher enhancements\,\nTry New Lightning Experience Features with the Lightning Extension for Chrome\,\nSalesforce surveys.\n\nSession will start at 14h\, until 17h30\, with a coffee break and time for exchanges & questions\n– Content may be subject to change – \n– Please note Registration is Mandatory – \nRegistration to this session is now finished.\nStay tuned for UpComing Trainings! URL:https://www.up-crm.com/spring-20-key-highlights/ LOCATION:UpCRM Premises\, 21\, rue des Joncs\, Howald\, 1818\, Luxembourg CATEGORIES:UpCRM-Training ATTACH;FMTTYPE=image/png:https://www.up-crm.com/wp-content/uploads/2020/03/Spring20_highlights.png END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190928 DTEND;VALUE=DATE:20190929 DTSTAMP:20260525T123716 CREATED:20190912T123610Z LAST-MODIFIED:20201221T085031Z UID:1587-1569628800-1569715199@www.up-crm.com SUMMARY:How Salesforce Uses Salesforce? DESCRIPTION:  \n  \nBehind The Scenes At A Hyper-Growth Company\nWe would like to invite you to join us on Wednesday\, August 28th 2019 at the Salesforce Amsterdam HQ\, for this exclusive event called ‘How Salesforce Uses Salesforce’. During this event we will take you behind the scenes on our strategy and tactics on how we run our own business and drive over 30% annual growth using our technology and the culture we set in the company. Topics we will cover include: \n\nHow salesforce runs its sales organisation\nHow salesforce applies data visibility and transparency\nHow salesforce markets itself in The Netherlands\nHow core functions use our technology: sales engineering\, partner management\, and customer success group (CSG)\n\nPlease confirm your attendance by registering here\, as space is limited. We hope to see you on the day! \n  \nSalesforce.com provides customer relationship management (CRM) service and also sells a complementary suite of enterprise applications focused on customer service\, marketing automation\, analytics\, and application development. \n  \n \n  \n \n  URL:https://www.up-crm.com/how-salesforce-uses-salesforce/ LOCATION:Online CATEGORIES:UpCRM Trainings END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190926 DTEND;VALUE=DATE:20190927 DTSTAMP:20260525T123716 CREATED:20200624T150707Z LAST-MODIFIED:20200624T150808Z UID:4462-1569456000-1569542399@www.up-crm.com SUMMARY:Munich Service Cloud Community DESCRIPTION:Munich Service Cloud Community – das Diskussions-Event. Wir freuen uns auf Sie!\nMit einem Wies’n Vormittag möchten wir das zweite Treffen der Munich Service Cloud Community feiern. \nWir freuen uns auf Sie! Gönnen Sie sich einen entspannten Nachmittag zum Wissenstransfer unter Gleichgsinnten und mit anderen Serviceleitern/- Verantwortlichen\, Vordenkern und Meinungsmachern. Seien auch Sie ein Trailblazer und tauchen Sie ein in den regelmäßigen Austausch mit Gleichgesinnten. Ziel von Salesforce ist der Aufbau einer lokalen Service Community\, damit SIE als unser Kunde eine Plattform zur offenen Diskussion haben. URL:https://www.up-crm.com/munich-service-cloud-community CATEGORIES:UpCRM Trainings END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190926 DTEND;VALUE=DATE:20190927 DTSTAMP:20260525T123716 CREATED:20190912T123238Z LAST-MODIFIED:20201027T132024Z UID:1582-1569456000-1569542399@www.up-crm.com SUMMARY:Munich Service Cloud Community DESCRIPTION:Munich Service Cloud Community – das Diskussions-Event. Wir freuen uns auf Sie!\nMit einem Wies’n Vormittag möchten wir das zweite Treffen der Munich Service Cloud Community feiern. \nWir freuen uns auf Sie! Gönnen Sie sich einen entspannten Nachmittag zum Wissenstransfer unter Gleichgsinnten und mit anderen Serviceleitern/- Verantwortlichen\, Vordenkern und Meinungsmachern. Seien auch Sie ein Trailblazer und tauchen Sie ein in den regelmäßigen Austausch mit Gleichgesinnten. Ziel von Salesforce ist der Aufbau einer lokalen Service Community\, damit SIE als unser Kunde eine Plattform zur offenen Diskussion haben. URL:https://www.up-crm.com/munich-service-cloud-community/ LOCATION:Munich CATEGORIES:UpCRM Trainings END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20190826 DTEND;VALUE=DATE:20190827 DTSTAMP:20260525T123716 CREATED:20190912T124018Z LAST-MODIFIED:20201027T132734Z UID:1589-1566777600-1566863999@www.up-crm.com SUMMARY:On Demand Webinar – Empower Customers With a Modern Self-Service Experience DESCRIPTION:On-Demand Webinar\n\nDelivering a first-rate customer experience requires creating an online experience that seamlessly connects customers to the information and business process they need most to be successful. Whether customers want to find a quick answer or get anytime access to manage their account\, they expect an experience that is always on\, personalised and easy to use. \nTune in to our on-demand webinar and learn how Community Cloud: \n\nEasily extends business data and process from Salesforce and third-party systems in an engaging customer portal for any use case\nEnables companies to create beautifully branded\, mobile portals that effortlessly connect customers with the information and tools they need most\n\nOur expert speakers: \n\nEdward-Millington Jones\, Sales Enablement Manager\, British Airways\nRebecca Mackenzie\, Product Marketing Manager\, Service Cloud & Community Cloud\, Salesforce\nJoel Bynes\, Principle Solution Engineer\, Service Cloud\, Salesforce URL:https://www.up-crm.com/on-demand-webinar-empower-customers-with-a-modern-self-service-experience/ LOCATION:Online CATEGORIES:UpCRM Trainings END:VEVENT END:VCALENDAR